Frequently Asked Questions
Where is my data stored?
All your symptom records and notes are stored privately on your device. If you have iCloud enabled, your data syncs across your own Apple devices through your personal iCloud account. We never have access to your data.
How do I back up my data?
Enable iCloud sync in your device Settings → [your name] → iCloud → Signal. Your data will automatically sync and back up across all your devices signed in to the same Apple ID.
Can I export my health records?
Yes. Go to the Insights tab and tap the report card to export a PDF summary of your symptom history. You can share it directly with your doctor or save it to Files.
How do I restore a purchase?
Open Signal → Profile → Manage Subscription, then tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.
Is Signal a medical app?
Signal is a personal tracking tool for self-awareness only. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for any medical concerns.